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Supplementary Services


The skills required to support our core change management services are diverse and are often required by clients in their own right.  We offer a number of these supplementary services to help you in your business change efforts.

 

Please contact us if you are wish to discuss any of these services.

 

Service Name

Short Description

Development of business models and enterprise architectures.

Workshop facilitation, interviewing, business modelling:

  • process modelling: current and “to be” down to elementary business process model level;

  • logical data modelling;

  • organisation modelling (including business roles);

  • location modelling. 

Development of technical architecture

Development of conceptual, logical and physical technology and application models to complement the business models.

Model management and maintenance

  •  Ownership of process, data, location, organisation, technology and application models;

  •  Models update using data produced as result of business model or technical architecture development,

  •  Model version control;

  •  Definition of standards for model maintenance and control;

  •  Development of processes for model maintenance.

Modelling standards definition

  •  Selection of business modelling methods particularly for process modelling;

  •  Definition of business and technical architecture modelling standards;

  •  Mentoring in business and technical modelling.

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Business change coordination (day to day operations)

Performing the role of Business Change Coordinator post implementation of The Wedge framework.  This should really be a permanent role but, for a period of time, could be performed by a BCML consultant or BCML could provide mentoring service.

Business architecture (day to day operations)

Performing the role of Business Architect post and/or during the implementation of the Wedge framework.

Change definition

  •  Holistic definition of change initiatives scope;

  •  Mapping of change initiatives areas of overlaps;

  •  Mapping of initiatives affecting processes, i.e. for each process all initiatives affecting it.

Business continuity support

  • Definition of disaster recovery processes;

  • Definition of minimum operational processes to be run in the case of disaster;

  • Integration of fall back process for disaster recovery with technical and data recovery;

  • Disaster risk management.

Programme management

  • Provision of the environment for several concurrent and interlinked projects to successfully produce agreed deliverables;

  • Resolution or escalation of inter-project issues and risk mitigation;

  • Advice on programme management and related issues.

Project management

  •  Provision of the environment for the project team to successfully produce the agreed project deliverables;

  •  Advice and mentoring on project management.

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 Project planning

  •  Creation and maintenance of project plans;

  •  Advice on project planning tools and techniques.

 Application design

  •  Development of application/system functions models to level sufficient for the developers to program;

  •  Development of physical data models.

Application development

  •  Development and testing (down to and including UAT) of new applications;

  •  Development and testing (down to and including UAT) of enhancements/changes to existing applications;

  •  Bug fixing.

 

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